Using Facebook, Diageo generated a return of five times its media investment in a Nielsen NetEffect test.
Business Results
Diageo generates big sales by investing in its Facebook community
With iconic brands like Johnnie Walker, Crown Royal and Jose Cuervo in its mix, Diageo is well “liked” around the world. In fact, before Diageo launched its official Baileys Facebook Page, the liqueur brand already had thousands of Facebook fans on fan-created Pages. But would a Facebook presence help this spirited company sell drinks?
Diageo was curious. So the brand worked with Nielsen to evaluate whether a campaign seeking to gain fans across five of its brands would lift sales. Diageo encouraged people to “Get onboard” with Premium Ads for Captain Morgan. For Smirnoff, Premium Ads invited people to connect with the brand’s Page to get early access to key product information and sip-worthy recipes.
With Facebook, Diageo targeted its ads to customers of legal drinking age. In this controlled test environment, for people exposed to Diageo’s Premium Ads, the company saw something it could toast to: a 20 percent increase in total sales collectively across the five brands participating in the test.